Department of Veterans Affairs

They offer outpatient, telemedicine and detox. Which one fits is usually decided by how much structure the first few weeks need, and Lubbock has 8 other centers within 14 miles.

They detox from opioids, alcohol, benzodiazepines, cocaine and methamphetamines. Coming off opioids without medical supervision can be dangerous, which is why it matters that this is one of 1 places near Lubbock that do it.

They treat mental health alongside the substance use, so both sides are handled in one place. Ask whether the psychiatric side is on site, because in Lubbock that is the part that varies.

Outpatient only. Nobody stays overnight, so the week is built around appointments you travel to in Lubbock.

They prescribe buprenorphine and naltrexone. Medication and counseling together is the standard of care for opioid use rather than an either or, and not every place near Lubbock offers both.

They take court referrals, which usually means they are used to the reporting side of it. Courts in Lubbock send people to places set up for it rather than to any opening.

Expect questions rather than a sales pitch, and expect them to be direct. Understating the amount is the most common mistake on that call, and it leads to the wrong level of care being offered. Write down who you spoke to and what they committed to.

It depends on the plan, the level of care, and whether the center is in network. An employer that funds its own plan follows different rules from a state regulated one, and that changes who hears an appeal. Ask whether the quote covers the detox as well, because frequently it does not.